Project coordination at Munson Business Interiors revolves around a multi-user software package designed exclusively for the contract furniture industry. We carefully selected this software for its benefits to the customer. Once a proposal is accepted, there are no keystroke errors or delays in preparing purchase orders or invoices since they are developed in the proposal phase. The Project Coordination team at MBI is able to closely monitor your needs by date, and all orders are checked against manufacturers’ acknowledgements for accuracy.
All MBI team members, including our service department, have access to backlog reports allowing advanced planning in scheduling project installations. In-house project managers are able to resolve smaller ongoing issues such as warranty work, lost keys and more, and anyone in MBI’s office can update our clients on their order status. You’ll also have the ability to check your order status over the web with a secured link called Order Status.